Customer satisfaction in terms of quality in all matters is a key factor to AIXTRON’s success and therefore also your success as a contractor whose products are involved in AIXTRON systems.

We can achieve and sustain the absolutely necessary “zero error strategy”for all deliveries only if AIXTRON pursues this goal together with its contractors.

Avoiding errors and continuous improvement of the entire supply chain are essential requirements that AIXTRON must and intends to meet.

We have summarized our quality requirements for our business partners in this document: Quality management requirements.

The following documents are available for download:

Change management:

• Matrix with change categories
• Change Request

Product and process qualification:

• APPR Document

• Measurement Inspection Sheet
• Request for special release
• First Sample Report
• Explanation of First Sample Report
• Specification for handling supplier test documents

Complaint management:

• 8D Report
• Quality Report / 4D
• Declaration of Contamination

Bei Fragen steht Ihnen unsere Fachabteilung gern zur Verfügung: general-sq@aixtron.com