2022-038/039-00

Process Engineer (m/f/d) Customer Service

Headquarter in Herzogenrath (near Aachen), Germany // Customer Service // Professionals

as of now, permanent position

For us in Customer Service, customer orientation is at the centre of our daily activities. We make sure that our customers feel completely comfortable. Our high standards in research and product quality are reflected in our comprehensive service. Whether in the development of individual systems, on-site installation or regular maintenance and system enhancements - we are available 24/7 for our customers. Our specialised service and process engineers are deployed worldwide in our regional service centres and offer personal and reliable on-site support. Whether fast, flexible and global - no distance is too far for our customers.

In a nutshell:

With your support as a Process Engineer (f/m/d) we secure our most valuable asset - the satisfaction of our customers. Thanks to your expert and solution-oriented approach, AIXTRON prodcuts leave the best impression anytime.

In detail:

Your mission:

  • You complete the installations at different customers' sites and demonstrate the MOCVD processes (metal organic chemical vapor deposition) within predefined specifications.
  • You quickly identify solutions for errors and root causes of problems thereby closely cooperation with the relevant specialist departments 
  • You will progressively contribute to the further improvement of our products by combining customer feedback and your field-proven experience.
  • To ensure that your knowledge is always up to date, you are committed to participate in further and advanced training.

 

Your background:

  • Completed scientific or technical studies, e.g. electrical engineering, mechanical engineering, chemistry, materials science or physics.
  • Sound technical understanding of complex systems, preferably in the field of MOCVD processes
  • Knowledge of mechanical/electrical processes as well as circuit and control technology and their software environment
  • Very good English
  • Driving licence class B
  • Team player with an affinity for technology who is both committed and solution-oriented and is willing to travel internationally on business trips

 

 

We offer:

  • A challenging area of responsibility with high creative potential at an innovative, international and expanding technology leader
  • Flat hierarchies and direct interdisciplinary cooperation across management levels
  • Working under state-of-the-art working conditions and using the latest and most innovative methods from Industry 4.0 in an intercultural team of highly motivated colleagues
  • Targeted employee development through continuous professional training and development of personal skills
  • An open corporate culture and flexible working hours for a self-determined work-life balance
  • Performance-based compensation and social benefits as well as a wide range of benefits in terms of health, sports and employee events
Apply now

Your contact person

Human Resources

Laura Preinich

Recruiter

Phone: +49 (2407) 9030 0

Fax: +49 (2407) 9030 494

Send e-mail

Sales

Alan Tai
Taiwan/Singapore

Phone: +886 3 571 2678 ext. 101

Christof Sommerhalter
USA

Phone: +1 669-228 ext. 3893

Frank Schulte
Europe

Phone: +49 (2407) 9030 -768

Hisatoshi Hagiwara
Japan

Phone: +81 3-5781-0935 ext. 510

Nam Kyu Lee
South Korea

Phone: +82 31 371 ext. 3011

Wei (William) Song
China

Phone: +86 2164453226 ext. 101

Products

Vincent Meric
Director Marketing

Phone: +49 (0) 2407 9030-9022

Service

AIXTRON SE (Headquarters)

Phone: +49 (2407) 9030-0

AIXTRON SE (R&D Center)

Phone: +49 (2407) 9030-222

AIXTRON 24/7 Technical Support Line

Phone: +49 (2407) 9030-999

AIXTRON K.K. (Japan)

Phone: +81 3 5781 0931

AIXTRON Korea Co., Ltd.

Phone: +82 (31) 371-3000

AIXTRON Taiwan Co., Ltd. (Main Office)

Phone: +886 3 571 2678

AIXTRON Inc. (USA)

Phone: +1 (669) 228-3759

Spare parts

Satoshi Fujii
Japan

Phone: +81 3 5781 0932

Brian Chuang
Taiwan/Singapore

Phone: +886 3 5712 678 Durchwahl 250

Ersatzteile Europa
Europe

Phone: +49 2407 9030-844

Chanyoung Han
South Korea

Phone: +82 31 371 3023

Career

Laura Preinich
Recruiter

Phone: +49 (2407) 9030 0

Sustainability

Christoph Pütz
ESG Senior Manager

Phone: +49 (0) 2407 9030-5968

Press & Public Relation

Guido Pickert
Vice President

Phone: +49 (2407) 9030 3665

Company & Investor Relations

Guido Pickert
Vice President

Phone: +49 (2407) 9030-444

Research & Development

Prof. Dr. Michael Heuken
Vice President Advanced Technologies

Phone: +49 (2407) 9030-335

Sales

Alan Tai
Taiwan/Singapore

E-Mail senden

Christof Sommerhalter
USA

E-Mail senden

Frank Schulte
Europe

E-Mail senden

Hisatoshi Hagiwara
Japan

E-Mail senden

Nam Kyu Lee
South Korea

E-Mail senden

Wei (William) Song
China

E-Mail senden

Products

Vincent Meric
Director Marketing

E-Mail senden

Spare parts

Yun Ling
China

E-Mail senden

Satoshi Fujii
Japan

E-Mail senden

Brian Chuang
Taiwan/Singapore

E-Mail senden

Ersatzteile Europa
Europe

E-Mail senden

Chanyoung Han
South Korea

E-Mail senden

Colin Wong
USA

E-Mail senden

Career

Laura Preinich
Recruiter

E-Mail senden

Sustainability

Christoph Pütz
ESG Senior Manager

E-Mail senden

Company & Investor Relations

Guido Pickert
Vice President

E-Mail senden

Press & Public Relation

Guido Pickert
Vice President

E-Mail senden

Research & Development

Prof. Dr. Michael Heuken
Vice President Advanced Technologies

E-Mail senden

Service

AIXTRON SE (Headquarters)

AIXTRON 24/7 Technical Support Line

AIXTRON Europe

AIXTRON Ltd (UK)

AIXTRON K.K. (Japan)

AIXTRON Korea Co., Ltd.

AIXTRON Taiwan Co., Ltd. (Main Office)

AIXTRON Inc. (USA)

Products

Vincent Meric
Director Marketing

Career

Laura Preinich
Recruiter

Sustainability

Christoph Pütz
ESG Senior Manager

Company & Investor Relations

Guido Pickert
Vice President

Press & Public Relation

Guido Pickert
Vice President

Research & Development

Prof. Dr. Michael Heuken
Vice President Advanced Technologies