|
Customer Support
AIXTRON is fully committed to providing complete customer satisfaction from the inital customized development of each CVD system to the final installation and day-to-day operation of the reactor. To ensure this, all customers around the world receive the same high quality service and support. This is provided directly from the AIXTRON headquarters in Aachen, Germany and from its US base in Sunnyvale as well as from the AIXTRON offices located in Japan, Taiwan, Korea, China and its Service Centers worldwide.
 Click here to locate your nearest Service Contact.
Worldwide AIXTRON Service Centers
Service Centers offer customers the following services:
-
Stocks of major spare parts for fast response time
-
On-site service engineer trained by AIXTRON
-
Convenient local communication point between customer and AIXTRON
-
Service and maintenance contracts with customers
-
Service and sales support
Customer Service - a key element of customer support:
AIXTRON´s extensive service program includes:
-
Spare parts stocks worldwide
-
Cost of ownership calculations
-
Preventative maintenance contracts
|
German Version
